I. Inquiry Methods and Core Points for Registered Persons

The Hong Kong Gold Exchange features a registered person inquiry system. When interacting with practitioners, users can verify identities using names, member names, or registration numbers, and can request photo identification.

Who Needs to Register

Current registration categories include responsible managers, registered traders, and registered account executives, handling tasks like trading, customer service, and supervision.

Why Users Need to Check

If someone claims to be an account executive of a member firm and contacts you for trading, the inquiry system provides vital identity verification—much more reliable than chat avatars or business cards.

What to Prepare and What to Do After Matching

Prepare at least the practitioner's real name, member company, and registration number. Always cross-check whether the company matches via official customer service, as identical names do happen.

II. Anti-Fraud and Security Verification Guide

Handling Private Transfers or Remote Control Requests

Identity verification does not mean all requests are valid. Exercise extreme caution with passwords, verification codes, or remote control software. Legitimate personnel will never demand account control under the guise of 'market urgency'.

Difference Between Registered Persons Inquiry and Member Inquiry

Member inquiry checks the corporate entity, while registered person inquiry verifies individual staff credentials. One looks at the company, the other at the personnel.

Multi-Layer Anti-Fraud and Document Submission

Financial scams often steal legitimate names, institutional titles, or membership numbers. Verify layer by layer: corporate entity, personnel identity, official domain, official app download source, and compliant payment accounts.

Sensitive information like identity documents, bank cards, and KYC data should only be submitted through official Wangwang Gold account opening links. Never send sensitive details to private chats.

We recommend keeping a screenshot or record of your inquiry results on the day of account opening for future reference.

Risk Warning: Registered person inquiry is for identity verification only and does not guarantee market judgment results.